Frequently Asked Questions

We are a licensed recruitment and immigration company that helps workers from Africa and Asia find legal employment in Europe. We handle the full journey — matching you with a verified employer, preparing and filing your work permit and visa documents, and supporting you after you arrive. You deal with one company from your first question to your first day at work.

Work permits and visas for Poland, Serbia, Albania and Ukraine, seasonal work visas for Poland, and study visas for Georgia. Every package includes a free eligibility assessment, employer matching, document preparation, visa application support, and help with accommodation and registration after you arrive.

Simply contact us via WhatsApp or fill in the contact form on our website. One of our consultants will arrange a free assessment call to review your profile, explain which countries and roles you qualify for, and walk you through the entire process step by step.

Eligibility depends on your nationality, qualifications, and work experience. We work with applicants from Nigeria, Ghana, Kenya, Uganda, India, Nepal, Bangladesh, the Philippines, Indonesia, and other countries. A free consultation call is the fastest way to determine your specific eligibility.

Pricing depends on your destination and package. We provide a detailed cost breakdown during your free consultation and written contracts before any payment is made. There are no hidden fees — every cost is documented in your service agreement.

Serbia is the fastest — 3–5 weeks total. Albania typically takes 6–8 weeks. Poland takes 4–6 months due to longer government processing. These are realistic timelines — we don't promise faster than what's achievable. Your consultant will give you a specific estimate based on your situation.

You will need a valid passport (minimum 12 months remaining), educational certificates, professional credentials, a clean criminal record certificate, and a medical fitness certificate. Your consultant will provide a complete, country-specific checklist during your initial consultation.

Every client receives updates directly from their assigned case manager via WhatsApp and email. We notify you at each milestone — employer match, permit submission, permit approval, visa appointment, and travel confirmation. You can also check your application status through our client portal.

You will receive updates whenever there is a change in your application status. Your case manager is also available via WhatsApp for questions at any time during business hours. We aim to respond to messages within 24 hours.

Government processing times can vary and occasional delays occur. If your application is delayed, we contact the relevant authority on your behalf, provide you with an updated timeline, and explain the reason for the delay. We do not lose track of applications — each one is actively monitored.

Our guarantee covers this: if your application is rejected for reasons within our control, we resubmit at no extra cost. We analyze the rejection reason, address the specific issue, and reapply with a stronger submission. Most rejections are due to document issues that are correctable.

Yes, in most cases. If you have not yet paid the country-specific processing fees, switching destinations is straightforward. If processing is already underway, we assess the stage and advise on the most practical path — sometimes this means completing the current application and then transferring afterwards.

Yes. We confirm accommodation arrangements before you travel. Many employers provide housing as part of the employment package, and for those who do not, we assist with securing suitable private accommodation in advance. You will have a confirmed address before you board your flight.

As a legally employed foreign worker, you are protected by the full labor law of your destination country. This includes minimum wage protections, regulated working hours, mandatory rest periods, safe working conditions, and anti-discrimination provisions. We brief every worker on their rights before and after arrival.

Yes. After working legally for 12 months with stable income and accommodation, you can apply for family reunification to bring your spouse and dependent children under 18. World Wide Services provides full support for family reunification applications as a separate service.

Salaries depend on your role, destination, and employer. In Poland, foreign workers typically earn EUR 1,100–1,800 per month in manufacturing, logistics, and construction. In Albania, average salaries are USD 990–1,040 per month. Your exact salary is written in your employment contract before you commit to anything.

Yes. Every client has 90-day post-arrival support from their case manager. We assist with local registration, bank account opening, SIM card setup, and any workplace issues. We also maintain a long-term relationship — many clients return to us for permit renewals and family reunification years later.

Yes. We are a registered company in Poland (KRS: 0000598190, NIP: 7792438654), Nigeria (RC: 8588112), and Albania (NUIS: M52409023B). You can verify our Polish registration at biznes.gov.pl. We have physical offices you can visit in Szczecin, Abuja, Owerri, Warri, Lagos, and Tirana.

Check our registration in the Polish business registry (KRS: 0000598190), visit any of our offices in person, call our official phone numbers, and read our reviews on Google (4.7★ rating). We also have a dedicated page explaining how to verify us and spot recruitment scams — visit our Scam Warning page.

No legitimate agency can guarantee a visa — that decision belongs to government authorities. What we guarantee is a professionally prepared application with verified employers and complete documentation. Our approval rate is over 90%, and if your application is rejected due to our error, we resubmit at no extra cost.

Absolutely. You will receive a detailed service agreement that outlines exactly what services you are paying for, timelines, refund conditions, and responsibilities — before you make any payment. We never ask for money without a signed contract.

Three reasons: (1) We are registered and verifiable in three countries, (2) We show our prices publicly — something only 2 out of 10 agencies do, and (3) We have physical offices you can visit. Most scam agencies operate only through social media with no office, no registration, and no written contracts.

Pricing varies by destination country and program type. During your free consultation, we provide a detailed cost breakdown tailored to your situation. Everything is documented in a written contract before any payment. Visit our Pricing page for general information on what's included in each program.

Yes. We offer flexible payment plans — typically a deposit to begin processing and the remainder before document delivery. Contact us to discuss an arrangement that works for your budget.

We accept bank transfers, Wise (TransferWise), and cryptocurrency. All payments go to registered business accounts — never personal accounts. You receive an official receipt for every payment.

No. Our service fee is the only amount you pay to us. Government visa fees, flight tickets, and living expenses are separate costs that we list transparently on our Pricing page. We never add surprise charges.

Contact us for a free consultation. We can discuss installment options and help you understand the total costs involved so you can plan accordingly. We'd rather you plan properly than rush into a financial commitment you're not ready for.

Yes. Every placement includes an official government-issued work permit, a legal employment contract, social security registration, and health insurance. You will have the same labor rights as local workers — minimum wage, regulated hours, overtime pay, and safe conditions.

No. This is illegal in every European country. Your passport is your property and no employer or agency has the right to confiscate it. If anyone asks to hold your passport, that is a major red flag. Report it to the authorities immediately.

Contact your WWS case manager immediately. We mediate with the employer on your behalf. In serious cases, you can file a complaint with the local labor inspectorate — foreign workers have full legal protection. If needed, we can help arrange a transfer to a different employer.

Yes. As a legally employed worker, you are covered by the national health insurance system of your destination country. In Poland, this means access to public healthcare through NFZ. In Serbia and Albania, employer-provided health coverage is mandatory. Emergency care is always available regardless.

KRAZ is the Polish government's national register of employment agencies. Any agency legally recruiting workers for Poland must be KRAZ-registered. You can verify any agency at stor.praca.gov.pl. Operating without KRAZ is illegal and carries fines up to PLN 100,000.

Yes, through family reunification. In Poland, you can apply after working legally for at least 12 months with stable income and adequate housing. You'll need to prove a minimum monthly income and provide accommodation proof. WWS offers family reunification as a separate service.

Yes. Work permits in Poland can be renewed for 1-3 years. Serbia permits are valid up to 3 years and renewable. Albania permits are 1-year, renewable up to 3 years. Start the renewal process 2-3 months before expiration. WWS assists with renewals for existing clients.

Yes, after continuous legal residence. Poland: eligible after 5 years of legal work. Serbia: eligible after 3 years (reduced from 5 in recent reforms). Each country has income and language requirements. Permanent residency gives you the right to live and work without needing a work permit.

Yes, but it requires a new application. Working in Serbia or Albania builds your European employment history and documentation, which strengthens future EU applications. Many of our clients start in Serbia (fastest entry) and later transition to Poland. WWS supports this multi-country pathway.

Absolutely. You will have a local bank account and full access to international transfer services like Wise, Western Union, and Ria. Most of our clients send 40-60% of their salary home. Transfer fees are typically 1-3% depending on the service and destination country.

Poland offers the highest salaries — €1,100-1,800/month net depending on the position. Welders and truck drivers can earn up to €1,600-1,800. Serbia averages around €700-900/month. Albania ranges €600-900/month. Higher salary usually means longer processing time.

Serbia is the fastest — work permits are processed in an average of 19 working days through the unified permit system. Total time from application to working can be as little as 3-4 weeks. Albania takes 6-8 weeks. Poland takes 4-6 months due to the more complex process.

Poland is a full EU member and part of the Schengen zone — meaning you can travel to 27 EU countries for tourism. Serbia and Albania are EU candidate countries but not yet members. Working in an EU country like Poland gives you more travel freedom within Europe.

Serbia is often the best starting point — fastest processing (3-4 weeks), highest approval rate (90-95%), and lower cost. It gives you European work experience with minimal risk. Once established, you can transition to Poland or other EU countries with a stronger profile.

Poland: warehouse, production, construction, cleaning, welding, driving. Widest range of positions and highest demand. Serbia: construction, agriculture, manufacturing. Albania: hospitality (hotels, restaurants), construction, agriculture. Each country has different seasonal and permanent opportunities.